Yakima Transit Dispatch Office

2301 Fruitvale Blvd.
Yakima, WA 98902
Office: (509) 575-6175
Fax: (509) 576-6414
Email: asktransit@yakimawa.gov

Yakima Transit Center

S. 4th Street and Walnut

Ticket Window – 575-3104

Yakima Transit Vanpool Program

(509) 576-6423 or (509) 576-6134

Dial-A-Ride

Information Line (509) 575-6054
Reservation Line (509) 248-1119

Transit Administration

Manager – (509) 575-6175

Supervisor – (509) 575-6175

Dial A Ride Program

Yakima Transit – (509) 576-6423

Medstar – (509) 248-2004

Vanpool Program  – (509) 576-6423

Yakima-Ellensburg Commuter

Yakima Transit – (509) 576-6419

Central Washington Airporter Shuttle – 1-866-235-5247

Marketing – (509) 576-6423

Planning & Grants – (509) 576-6419

Bus Sales and Purchases – (509) 576-6412

Comments/Complaints

Comments and Complaints can be filed with Yakima Transit at anytime via mail (2301 Fruitvale Blvd, Yakima, WA 98908), email (transit@yakimawa.gov), or by phone (509-575-6175).

Customer Complaint Form

Complaints of Unfair Competition Policy

If the complaint is a civil rights complaint (discrimination based on a disability, race, gender, or any other protected class), please indicate that in the subject line of your email or letter.  Yakima Transit has different processes for different types of complaints.

Title VI Complaint Form

Title VI Complaint Form- Spanish 

Yakima Transit Complaint Form – Alt

Customer Complaint Policy

ADA Complaint Policy and Form

Lost and Found

Call the information office (509) 575-6175 Mon-Sat.

Be prepared to tell us the route name and number and the date and time you were riding. Any items found will be kept at the Dispatch Office located at the Public Works building. Found items are typically turned into the Transit Ticket Window at the Downtown Transit Center, feel free to check with the attendant there first.  Articles are generally kept for one week and then donated to a local charity. Yakima Transit is not responsible for any lost personal property.

Yakima Transit Reasonable Modification Policy

Yakima Transit (City of Yakima, Transit Division) is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, Yakima Transit is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.  Requests for modifications can be made by calling Yakima Transit at (509)575-6054 or emailing Ask Transit at transit@yakimawa.gov.

Información en español

(509) 576-6426