Failure to follow these rules and guidelines may result in service denial or removal from Yakima Transit property.

General Requirements

1. Shirts, bottoms, and shoes are required.
2. No smoking, vaping, or illegal drug use on buses or Transit Center property.
3. Food and drinks must be in closed containers with secure lids.
4. Use headphones for music or videos. Keep phone conversations quiet.

Prohibited Items

5. Hazardous, explosive, flammable or corrosive materials prohibited, including gas powered scooters, fuel containers and vehicle batteries.
6. Carry-on-items must remain under your control, and not block aisles, seats, or doorways. Bring only what can be loaded in one trip.
7. Fold strollers and e-scooters before boarding and keep them out of the aisles. Children may not remain in strollers while the bus is moving.
8. Secure bicycles on the exterior bike rack.

Animals

9. Service animals must remain leashed and under the handler’s control. They may not block aisles or seats.  Handlers are responsible for their animal’s behavior or any damage caused.
10. Pets and emotional support animals must remain in an approved pet carrier while onboard buses.

Passenger Conduct

11. Children under the age of 6 must be accompanied by an adult or responsible older child.
12. Profanity, loud or disruptive behavior, disorderly conduct, threats, harassment, sexual harassment, or derogatory remarks toward passengers or transit personnel are prohibited.
13. Do not interfere with the bus operator or the operation of the bus. Obstructing transit operations are prohibited.
14. Soliciting, panhandling or loitering activities are prohibited on buses and Transit properties.

Fares & Seating

15. Have exact fare or valid pass ready. Drivers do not make change and may deny service if fare requirements are not met.
16. Priority seating is reserved for seniors and passengers with disabilities. Please vacate these seats when requested.
17. Passengers using mobility devices must board and exit through the front door.

RIDER SAFETY TIPS

At the Bus Stop

• Arrive at your bus stop at least 5 minutes early.
• Stand back from the curb until the bus comes to a complete stop.
• Never stand in front of a bus at a bus stop.
• Do not run after or approach a moving bus.
• Do not flag or hail buses at non-designated stops.
• At designated stops, stand near the stop and signal the driver that you wish to board.
• Drivers may only stop where it is safe and legal. Be at the designated stop before the bus arrives.

Boarding

• Allow passengers to exit before boarding.
• Board through the front door and exit through the rear door, unless using a mobility device or directed by the driver.
• Be ready to board at least 1 minute before scheduled departure from the Transit Center. Once the doors close, the bus may depart.
• Watch your step and use handrails when entering.

While Riding

• Use handrails or grab bars while boarding, standing, or moving through the bus or exiting.
• Hold onto vertical bars or handholds when standing.
• Do not lean against or block doors.
• Keep aisles and doorways clear of passengers and personal belongings.
• Stand behind the yellow line while bus is in motion.

Exiting

• Pull the stop request cord one block before your destination.
• Watch your step and use handrails when exiting.

If due to your disability you need a reasonable modification, please ask a Yakima Transit employee.  Please also refer to Yakima Transit’s reasonable modification policy.