Policies

Yakima Transit Reasonable Modification Policy

Yakima Transit (City of Yakima, Transit Division) is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. To ensure equality and fairness, Yakima Transit is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities. Requests for modifications can be made by calling Yakima Transit at (509)575-6054 or emailing Ask Transit at transit@yakimawa.gov.

Comments/Complaints

Comments and Complaints can be filed with Yakima Transit at anytime via mail (2301 Fruitvale Blvd, Yakima, WA 98908), email (transit@yakimawa.gov), or by phone (509-576-6175).

Customer Comment Form

Customer Comment Form Spanish

Complaints of Unfair Competition Policy

If the complaint is a civil rights complaint (discrimination based on a disability, race, gender, or any other protected class), please indicate that in the subject line of your email or letter. Yakima Transit has different processes for different types of complaints.

Title VI Complaint Form

Yakima Transit Complaint Form – Alt

Customer Complaint Policy

Title VI Notification in English and Spanish

Title VI Program Policy

Title VI Program Policy – Spanish

Disadvantaged Business Enterprise Program (DBE)